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February 16, 2012

Great post and so true!

Social SJSU

 

As many people know, it is far easier to keep existing customers then try to gain new ones. With the emergence of social media sensations such as Twitter, Facebook, WordPress and many others, everyone is capable of being a company‘s public relations, advertising, or marketing specialists. For this reason, keeping your existing customers is now more important than ever.

In my social media class at San Jose State University, we discussed the six types of customers:

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