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What its all about.

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

-Mahatma Ghandi

Mahatma Ghandi

Mahatma Ghandi (Photo credit: Arabani)

What customer service website, or any business related website would be complete without an homage to the man who made it all possible. Dale Carnegie.

Dale Carnegie

Image via Wikipedia

“The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. If you don’t like their rules whose would you use?”

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